Below are some general questions and answers on subjects
that people often ask us about, they apply to all cases. Please read
the basic terms first as they will be used throughout your case. If you
have any further queries, please call or e-mail us.
Basic terms
Liability
Whose fault the incident was. Not all incidents are the fault of just
one party; sometimes there are several parties and, on occasion, liability
is split between parties
Quantum
How much the claim is worth. "Special" damages are specific
damages which are a set amount (e.g. vehicle repairs). "General" damages
are damages which need to be evaluated (e.g. injuries)
Third party
The other person involved in the incident
Case law
A case which has already been decided by the court and is used as a
guideline for similar cases going through the court process
Litigated
When a case is being litigated, this means that the case is currently
with the court. Starting the court process is known as "issuing
proceedings"
Indemnity
This is where another person, usually a company, agrees to take on a
certain risk on your behalf (usually for a fee); for example, your insurers
indemnify you against the cost of claims
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